Structured IT service

Repair service with clear status, clean documents and zero guesswork.

Book a repair, hand over the device with a proper technical record, receive updates, and check the repair status online with your service tag.

Book appointment Check repair status

Live repair status Technical registry Warranty documents Before/after photos

CN-SV-2048

Device received

Diagnosis completed

Waiting for approval

Repair & final test

ETA 24-48h

Service OS

A service flow built for real repair work

Every module is designed around the actual lifecycle of a device: intake, diagnosis, approval, repair, testing, warranty and pickup.

Phones, laptops, PCs and consoles handled through a controlled service workflow.

Cleaning, optimization, thermal service and preventive checks for better reliability.

Clean installations, drivers, backup guidance and post-install validation.

Dedicated external tool rental area for technical equipment and workflows.

Workflow

Designed to reduce chaos: each device has a history, status, documents and accountability.

The client submits contact data, issue description and device information before the technical record starts.

The technician records condition, accessories, password state, visible damage and photos.

Status, blocking reasons, replaced parts and tests are saved as device events.

Invoices, repair certificates and warranty documents are generated from the same service data.

Client portal

Repair status uses the service tag. Appointment status uses the appointment reference and secure token.

Check repair Check appointment

AEO

Yes. Every repair receives a client code and service tag so the current repair stage can be checked online.

Yes. The system supports invoices, repair certificates and warranty certificates.

Photos document the device condition at intake and protect both the client and the technician from misunderstandings.